Shipping policy

Once you place an order with Live in Love Boutique, you'll get an order confirmation email straight away — this confirms your order has landed in our system and payment has gone through.

We're focused on clear communication and quick, reliable processing at every step, so you always know where your order stands. Once your dress is on its way, we'll email you shipping details and a tracking number so you can follow it to your door.

Order Cut-Off Time

Place your order before 6:00 PM (UK time), Monday to Friday, and it's eligible for same-day processing. Anything placed after that cut-off, or over a weekend or bank holiday, moves to the next business day.

Processing Time

Orders are processed Monday to Friday, generally within 1-2 business days of being placed.

Delivery Time

Here's what to expect once your order has been placed:

  • Processing: 1-2 business days
  • Delivery: 3-10 business days, depending on where in the UK you're located

Altogether, most orders arrive within 4-12 business days of being placed.

Shipping Costs

Delivery is free on every order within the UK — no minimum spend required.

Order Acceptance and Pricing

Occasionally we're unable to process an order, and we reserve the right to refuse or cancel one at any time. We may also ask for extra verification on certain orders — this helps protect against card fraud.

We work hard to keep prices accurate across the site. If a pricing error does slip through, we reserve the right to cancel the affected order or reach out to you to sort it out.

Order Confirmation

You'll receive a confirmation email with your order number as soon as your order is placed. Can't find it? Check your spam or junk folder first. Still nothing? Reach us at info@liveinloveboutique.com and we'll sort it out.

Tracking Your Order

You'll get a tracking number by email as soon as your order ships. If 7 business days go by after that with no tracking number in sight, get in touch at info@liveinloveboutique.com and we'll look into where things stand.

Contact

Questions about shipping or your order? Reach us at:

Email: info@liveinloveboutique.com
Phone: +44 7426 914944

You can also reach us via our contact page.

We aim to respond within 1-2 business days, Monday to Friday.

Company information

About Live in Love Boutique

If you have any questions, please feel free to contact us by email: info@liveinloveboutique.com

Store name: Live in Love Boutique
Operated by: Novelia Brands Ltd
Warehouse address: 18 Melcombe Rd, Bath, BA2 3LR, United Kingdom
Business address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Registration number: 17367676
Email: info@liveinloveboutique.com
Phone: +44 7426 914944

We strive to respond to your messages within 1-2 business days, Monday to Friday.